Returns/Exchanges

1. Pack the products and fill in the form
Please, send the completed Return Form [ Formularz zwrotu/wymiany ] in the parcel with the goods which you are returning.
Check carefully whether you have provided correctly all the details.
Please, send the item in its packaging; the goods shall be intact, with all the labels.

2. Send the products – you have 14 days to do that
Send the package with the items returned, to our address:

Iwette Fashion
Iwona Kopczyńska
ul. Beskidzka 25/5
35-083 Rzeszów
Polska

Please, remember we do not accept cash-on-delivery parcels, or packages sent via “e-shipment” services or parcel pick-up stations. The cost of shipping any returned items is to be paid by the buyer.

 

 

3. Wait for the refund
The refund shall be made within 14 days from the date the item is received by the warehouse.
Money refund is made by bank transfer.
In the case of payment via PayU, traditional transfer and PayPal, upon receipt –
to the account number provided in the Form.
 
If you have any questions, please contact us via the e-mail address:  zwroty@iwettefashion.pl